Install and Activate your Applications

Download & Install your Application

  1.  Sign in to your account with your email address and password.
  2. Go to the Product overview by either clicking on Hyland RPA in the Menu or the link on the dashboard.
    mceclip5.png

  3. Choose the product you want to install and click on Download to download the latest release. (If you need further releases, go to the Product page by clicking Details and choose the desired release under Product Downloads)
    .mceclip1.png
  4. Download the products you want to install either as .msi or .zip files.mceclip2.png
  5. Check your download folder when the download has been completed.
  6. Run the Installer and set up the app following the on-screen instructions or unzip the zip (preferably with 7zip).

License Activation (Online)

Hyland RPA supports either online or offline license activation. Learn how you can activate your license online.

  1. Sign in to your account with your email address and password.
  2. Go to the Product overview by either clicking on Hyland RPA in the Menu or the link on the dashboard.
    mceclip4.png
  3. Go to the product page you want to activate, by either clicking on Details or the text/logo.mceclip3.png
  4. Copy a valid license key from the tab Licenses & Activations into your clipboard.
    mceclip6.png
  5. Open the application & follow the on-screen instructions to activate your license.
    mceclip7.png
  6. Enter your 32-characters license key here.
  7. Click on Activate to register your device.
  8. If you want to request a trial license key, click on the request trial link to insert your data to access the portal.
  9. If you want to manage or access your licenses, click on the portal link to log in and view all products.

    After clicking Activate, the tool tries to activate your device online first - if this is successful you are redirected to the Start window to start capturing processes.


If online registration is not possible, you will be notified by the following screen:

mceclip8.png

a) If you want to retry registration and go to the first screen, click Retry

b) If you want to continue offline registration, click Continue.

If you continue offline registration, please follow the instructions:

License Activation (Offline)

Learn how you can activate your license offline, for clients without an active internet connection or firewall restrictions.

  1. Sign in to your account with your email address and password.
  2. Go to the Product overview by either clicking on Hyland RPA in the Menu or the link on the dashboard.
    mceclip5.png
  3. Go to the product page you want to activate, by either clicking on Details or the text/logo
    mceclip3.png
  4. Copy a valid license key from the tab Licenses & Activations into your clipboard.
    mceclip10.png
  5. Open the application & follow the on-screen instructions to activate your license offline.
  6. After clicking Continue with Offline Activation the following window appears:
    mceclip9.png
  7. If you want to save your offline registration key locally, click Save, choose a file location and save the key.
  8. If you want to copy the offline registration key in your clipboard, click Copy.
  9. After choosing one of the upper options, click Next.

    The next screen gives you detailed information on how to proceed with the offline registration key in the Hyland Customer Portal. Follow each of the four steps on a device with internet access.

    Go to the product page and click on the single activation button in the upper right corner.
    mceclip11.png
    Choose a license to activate offline and press Next.
    mceclip12.png

    Upload, drop, paste or get your offline activation request from your clipboard and press Activate.
    mceclip14.png


    mceclip13.png


    Download the response to load into the product activation screen.
    mceclip15.png

  10. Go back to the offline client.
  11. Click Next to insert your offline activation response key.

Enter or load the stored response key and click Activate.

License Deactivation

Client activation is limited based on your key and license metadata. Please note that license deactivation is limited as well. If you're having trouble deactivating your license,  please get in touch with our customer support. See how you can remove your license activation for a client.

Generally, you can also remove the licenses within the products on the registered client - or you manage them in the Customer Portal:

  1. Sign in to your account with your email address and password.
  2. Go to the Product overview by either clicking on Hyland RPA in the Menu or the link on the dashboard.
    mceclip0.png
  3. Go to the product page you want to activate, by either clicking on Details or the text/logo
    mceclip3.png
  4. Click on Activations for a license to manage to view all registered users.
    mceclip16.png
  5. In the activation overview dialog click on Delete activation.mceclip17.png
  6. Confirm the action.

If you want to activate and manage your Hyland RPA Conductor and Hyland Login Service, please have a closer look here.

Was this article helpful?
0 out of 0 found this helpful