Install and Activate your Applications

Download & Install your Application

  1.  Sign in to your account with your email address and password.
  2. Select the app you want to download and click View Product.
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  3. Scroll down to view all available downloads for your application.
  4. Choose the latest release version. 
  5. Click on Get Link.
  6. Next click on Download File.
  7. Check your download folder when the download has been completed.
  8. Run the Installer and setup the app following the on screen instructions.

License Activation (Online)

Another Monday supports either online or offline license activation. Learn how you can activate your license online.

  1. Sign in to your account with your email address and password.
  2. Select the application to activate and click View Product.
  3. Copy the license key into your clipboard.
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  4. Open the application & follow the on screen instructions to activate your license.

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  1. Enter your 32 characters license key here.
  2. Click on Activate to register your device.
  3. If you want to request a trial license key, click on the request trial link to insert your data to access the portal.
  4. If you want to manage or access your licenses, click on the portal link to log in and view all products.

After clicking Activate, the tool tries to activate your device online first - if this is successful you are redirected to the Start window to start capturing processes.

If online registration is not possible, you will be notified by the following screen:

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a) If you want to retry registration and go to the first screen, click Retry

b) If you want to continue offline registration, click Continue.

If you continue offline registration, please follow the instructions:

License Activation (Offline)

Learn how you can activate your license offline, for clients without an active internet connection or firewall restrictions.

  1. Sign in to your account with your email address and password.
  2. Select the application to activate and click View Product.
  3. Copy the license key into your clipboard.
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  4. Open the application & follow the on screen instructions to activate your license offline.
  5. After clicking Continue with Offline Activation the following window appears:

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  1. If you want to save your offline registration key locally, click Save, choose a file location and save the key.
  2. If you want to copy the offline registration key in your clipboard, click Copy.
  3. After choosing one of the upper options, click Next.

The next screen gives you detailed information on how to proceed with the offline registration key in the AM Customer Portal. Follow each of the four steps on a device with internet access.

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  1. Click Back to access the previous screen and access the offline registration key.
  2. Click Next to insert your offline activation response key.

Enter or load the stored response key and click Activate.

License Deactivation

Client activation is limited based on your key and license metadata. Please note that license deactivation is limited as well. If you're having trouble deactivating your license,  please get in touch with our customer support. See how you can remove your license activation for a client. 

  1. Sign in to your account with your email address and password.
  2. Select the application to activate and click View Product.
  3. Click on Activations.
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  4. In the activation overview dialog click on Delete activation.mceclip9.png
  5. Confirm the action.

If you want to activate and manage your AM Conductor, please have a closer look here.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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