Prerequisites for the Installation

Please note: We will shut down the Helpdesk soon. Please update your releases to Hyland RPA 22.2. To view the latest documentation for Hyland RPA 22.2 release visit Hyland Docs.


  Minimum Recommended
CPU Dual-Core 1.5GHz Dual-Core 2.0GHz 
RAM  4 GB  8 GB 
Resolution > 1024x768 Full HD


Please note! The Hyland RPA Analyst (former AM Muse) is currently not intended to be used on big 4k screens with very high resolutions.

Every client which shall run the Hyland RPA Analyst (former AM Muse) must have the following software installed:

  • Operating System Microsoft Windows 8 and later 
  • .NET Framework 4.6.2 or higher

To use the default integrated (non-Enterprise) MS Office Plug-in it is necessary to additionally install:

  • PowerPoint 2016 or higher
  • Word 2016 or higher
  • Office Shared Features
    • Microsoft Office Themes (installed per default, when PowerPoint is installed)
    • Visual Basic for Applications



Furthermore, also take into consideration the Writing Permissions.

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