There are several reasons why online license activation might fail:
- No internet connection.
In both cases, you can still activate the license offline. For this purpose, an offline activation request key is generated. The user can use this key to activate the license in our license portal. After successful license activation, the user will receive a response key, which they can use in the composer for activation.
For more detailed instructions on offline activation of the AM Composer license, please have a look at License activation.