Maintenance

Please note: We will shut down the Helpdesk soon. Please update your releases to Hyland RPA 22.2. To view the latest documentation for Hyland RPA 22.2 release visit Hyland Docs.

Should changes occur in any underlying software agents, such as a change in a UI, the entire bot does not need to be rewritten. This is a unique feature of our architecture and solutions. Instead, we handle these changes by adjusting Artefacts. Through Artefacts, global changes such as selector values can be adjusted in a single location. This allows simple modification for users that requires minimal time and efforts.

Similarly, if something is changed in the process logic, the entire bot does not need to be rewritten. Instead, the changes are implemented by changing Mircrobots in the Hyland RPA Designer (former AM Composer). Each process in which this change is required is then automatically updated.

Finally, in the situation where a new screen pop-up is encountered that could interfere with the bot’s functionality, we use the Pop-Up Watcher. The Pop-Up Watcher helps us to build logic around additional, previously unencountered, pop-up events.

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