Please note: We will shut down the Helpdesk soon. Please update your releases to Hyland RPA 22.2. To view the latest documentation for Hyland RPA 22.2 release visit Hyland Docs.

During the evaluation phase, we determine which type of RPA automation to implement: RDA, RPA, or a hybrid solution of both. We then construct a business case that includes the predicted economic benefit for your organization.

After determining the value and fit of a process, we move on to the next evaluation step: identifying any prerequisites and requirements needed for successful automation. Examples may include software systems with which we will need to interface, compliance with security protocols, or credentials needed to access the company’s systems.

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